Return Policy
The photos and description are the card. If what arrives does not match them, that is on us. Everything else is final sale.
What we accept
Returns are accepted only if the card you receive is not as described in the listing or arrives damaged in transit. Contact us within 48 hours of delivery with clear photos of the card and packaging. Approved returns must be postmarked within 7 days and sent back in the exact condition they were received, including all original sleeves, top loaders, and holders.
What we do not accept
We do not accept returns for buyer's remorse, market-value changes, minor condition disagreements on raw cards, or disputes with a third-party grade. Raw-card condition descriptions are our best good-faith assessment and are backed by high-resolution photos; small differences in interpretation do not qualify for a refund.
Graded cards
Graded cards are sold as-graded. We do not guarantee that PSA, BGS, SGC, CGC, or any other grading company will assign the same grade on re-submission. Disagreements with an assigned grade must be directed to the grading company, not to us.
How to start a return
Email inserteracards@gmail.com with your order number and photos of the issue. If we misdescribed the card, we will provide a prepaid return label and issue a full refund once the card is back and inspected. If the return does not match the claim, we will refuse the refund and return the card to you.
Refund timing
Approved refunds are issued to the original payment method within 3-5 business days after we receive and inspect the returned card.
Questions before buying? Contact us or email inserteracards@gmail.com.